![]() ![]() It works alongside other IT monitoring systems including End-User Experience Monitoring, Synthetic Transaction Monitoring, Deep-Dive Monitoring and Business Activity Monitoring (BAM) solutions. Relationship to application performance management īTM is sometimes categorized as a form of application performance management (APM) or monitoring. Cloud management: Track the end-to-end transaction flow across both cloud (private, hybrid, public) and dedicated (on-premises, off-premises) infrastructure.īTM systems track each of the hops in the transaction path using a variety of data collection methods including OS-level sockets, network packet sniffing, log parsing, agent-based middleware protocol sniffing, and others.Change management: Analysis of the impact of change on transaction execution.Capacity planning: Analysis of usage and performance trends in order to estimate future capacity requirements.Infrastructure optimization: Modification of the configuration of data center infrastructure to maximize utilization and improve performance.Service level management: Monitoring of SLAs and alerting of threshold breaches both at the end-user and infrastructure tier level.Outage avoidance and problem isolation: Identification and isolation of tier-specific performance and availability issues.The proliferation of service level agreements.īTM solutions capture all of the transaction instances in the production environment and as such can be used for monitoring as well as for analysis and planning.The rise of service-oriented architecture in systems development.IT infrastructure has become a complex multi-tier (see multitier architecture) environment.Modern applications have become more complex, modular, distributed, interdependent and sensitive to environmental conditions.Ī number of factors have led to the demand for the development of BTM software: BTM also aims to provide proactive problem prevention and the generation of business service intelligence for optimization of resource provisioning and virtualization. The main benefit of BTM is its capacity to identify precisely where transactions are delayed within the IT infrastructure. The ultimate goal of BTM is to improve service quality for users conducting business transactions while improving the effectiveness of the IT applications and infrastructure across which those transactions execute. ![]() Using BTM, application support teams are able to search for transactions based on message context and content – for instance, time of arrival or message type – providing a way to isolate causes for common issues such as application exceptions, stalled transactions, and lower-level issues such as incorrect data values. BTM provides visibility into the flow of transactions across infrastructure tiers, including a dynamic mapping of the application topology. It provides a tool for tracking the flow of transactions across IT infrastructure, in addition to detection, alerting, and correction of unexpected changes in business or technical conditions. ( October 2014)īusiness transaction management (BTM), also known as business transaction monitoring, application transaction profiling or user defined transaction profiling, is the practice of managing information technology (IT) from a business transaction perspective. Please help improve this article if you can. There might be a discussion about this on the talk page. This article appears to contain a large number of buzzwords. ![]()
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